Name: bloom
Brand: Musae
SKU: rrtaCHQOZJiRlsQgP81X

Question 1

What material is bloom made of?

Accepted Answer

bloom is handcrafted with handcrafted blown glass, ensuring exceptional quality and durability. Each piece is unique and specially made for you using the hand-blown glass technique.

Question 2

What size is bloom?

Accepted Answer

The approximate dimensions of bloom are 2 cm aprox. Being handcrafted, there may be slight variations that make it unique.

Question 3

What colors is bloom available in?

Accepted Answer

bloom is available in 3 beautiful colors: Blue, Turquoise, Purple. Each color is unique and handmade with blown glass.

Question 4

How much does bloom cost?

Accepted Answer

The price of bloom is COP 110,000. All prices include VAT. We offer free shipping on purchases over $300,000 COP within Colombia.

Question 5

Is bloom available?

Accepted Answer

Yes! bloom is in stock and ready to ship within 2-3 business days.

Question 6

How do I care for my bloom?

Accepted Answer

To keep bloom in perfect condition: clean with a soft, dry cloth, avoid contact with perfumes, chemicals, and water. Store in its original case when not in use. Glass is delicate, handle with care.

Question 7

How long does delivery take?

Accepted Answer

In-stock products ship within 2-3 business days. Custom orders take 1-2 weeks to produce. We offer free shipping on purchases over $300,000 COP within Colombia. International shipping is also available.

Question 8

Does bloom have a warranty?

Accepted Answer

Yes, all our pieces have a 1-year warranty against manufacturing defects. Each piece comes with its certificate of authenticity and warranty. If you have any issues, contact us at musaefacturacion@gmail.com

Question 9

Can I return or exchange my purchase?

Accepted Answer

Yes, we accept returns within 30 days of purchase for standard products in their original condition. Personalized pieces are non-returnable. See our complete return policy for more details.

Question 10

Why is bloom unique?

Accepted Answer

Each bloom is a unique handcrafted piece, blown and molded by hand by our artisans. No two pieces are exactly alike, making your jewelry truly one-of-a-kind. Each imperfection is part of its beauty and authenticity.